Download the application form, fill it out and send your application together with a copy of your identity card to anmeldung@iem-experten.de. A SEPA direct debit mandate is also required for installment contracts. After you have sent us your documents, you will receive a welcome letter with your contract number. Use this contract number as reference for your transfer. As soon as the money has been received by our metal dealer, he will buy your metal and store it for you. You will then receive your storage confirmation by post. By the way: With a monthly recurring purchase, you will not receive a stock confirmation, but a value statement after one year.

Select your desired SAFEBASKET and fill out the form fields under the menu item "Products", upload your documents and sign digitally. As soon as you have clicked on "Send", your application is being processed. You will then receive a welcome letter with your contract number within three working days. Enter this contract number as reference when making your transfer. As soon as our metal dealer has received the money, he will buy your metal and store it for you and will confirm this in writing on your storage confirmation. By the way: If you make a monthly recurring purchase, you will not receive a storage confirmation. In this case you will receive an annual value report.

The metals are stored by our dealer in open bonded warehouses inside and, as far as possible, outside the EU. The storage locations include Switzerland for the precious metals and Frankfurt am Main, Rotterdam and Berlin for the industrial metals.

Costs of up to 15% are incurred, depending on the shopping cart and the amount of advice required. In addition, storage fees of 1.5% per year are charged through partial sales or through invoicing.

You can make further purchases at any time by making a corresponding transfer and thus acquire more metals. All you have to do is enter your contract number in the reference for the transfer and send us a short e-mail to application@iem-experten.de. You will then receive a storage confirmation for your additional purchase to the existing contract. If you want to buy individual metals, we need a new application. You will then receive a new contract number, which is assigned to the metal type and quantity.

Yes, if you have an existing contract, you can simply email us which metals you would like to switch.

We thought of that too! You can resell your metals at any time - in whole or in part. All you have to do is send us a quick email with your intent to sell. After that, you can decide how you want to cash out your metals. Physical (bars, ounces, coins in gold, silver, platinum or palladium) or by bank transfer.

Yes, and as long as you keep the metals in the depots, they stay that way. After a holding period of one year, your profits are even completely tax-free!

In principle yes, although the delivery of the strategic metals makes little sense, as this would result in a massive loss in value. The physical delivery is the amount credited to the stock in bars (gold from 1 ounce, silver from 1kg, platinum and palladium from 100g). When bars are physically delivered, any remaining balance is credited to the bank account. Separate provisions apply to technology metals.

The SAFEBASKET is a shopping basket, but that doesn't mean that you will find a basket full of metals per customer in the respective warehouse. In the case of technology metals, this would be absolutely counterproductive, because the technology metals are stored on pallets and completely packed. This is how we ensure that the industry can process the metals directly. If the pallet is opened, the seal of quality is broken and the pallet becomes uninteresting for the industry.

As many as you wish. If you are already a customer and want another payment with a new breakdown of the metals, we even need a new application.

The storage fee is 0.375% per quarter (1.5% p.a.). The fee can be paid by removing metal or, if desired, by invoice.

Yes. Precious metals are sold at the London Stock Exchange fixing price on the relevant trading day less 3% for gold and 5% for silver, platinum and palladium. The sale of the technology metals will take place according to individual supply and demand from the industry within three trading days from the day the customer accepts the buyback offer.

No. While it is recommended to hold the metals for the medium to long term, it is recommended for at least a year. You have the right to sell your metals at any time.

The following applies to the precious metals (gold, silver, platinum, palladium): Only registered bars with a purity of at least 999/1000 are purchased from manufacturers who are on the "Good DeLivery List of Acceptable Refiners" of the "London Bullion Market Association" (LBMA). The following applies to the technology metals and rare earths (rhenium, germanium, gallium, indium, hafnium, neodymium oxide, ...): Only complete "batches" that meet the quality standard of the industry are purchased.

The one-time purchase is possible from 100 € and the recurring purchase of goods is possible from 30 € per month.

In the event of insolvency, the custodian has a right of segregation.

The metals are listed in Marsh et al. insured against theft and embezzlement.

Yes. As precious and technology metals are currently traded in US$, there is an exchange rate risk.

You can independently dispose of your co-ownership share in the collective stock of metals, in particular transfer it in whole or in part for a fee or free of charge, pledge it or encumber it in any other way.

Yes. By contract in favor of a third party, the SAFEBASKET may be transferred to a third party upon death or at a time chosen.

In the event of a blackout, emergency power generators and offline backups of the contract data are available.